Legal Notices

MEETING TECHNOLOGY GROUP, INC. - TERMS OF USE

Effective Date: February 15, 2017
Last Updated: February 15, 2017 

The following terms and conditions govern all use of the mtgsf.com website and any content, services, and products available at or through the website, or where this notice may appear (“Services”). Our Services are offered subject to your acceptance without modification of the terms and conditions contained herein and all other operating rules, policies (including, without limitation our Privacy Policy) and procedures that may be published from time to time by MTG (collectively, the “Agreement”). You agree that we may automatically upgrade our Services, and these terms will apply to any upgrades. Please read this Agreement carefully before accessing or using our Services. By accessing or using any part of our services, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access or use any of our services. If these terms and conditions are considered an offer by MTG, acceptance is expressly limited to these terms.


1. Children
Our Services are not directed to children younger than 13, and access and use of our Services is only offered to users 13 years of age or older. If you are under 13 years old, please do not register to use our Services. Any person who registers as a user or provides their personal information to our Services represents that they are 13 years of age or older.

2. Accounts
Some Service features require an account. You agree to provide us with complete and accurate information when you register for an account. You will be solely responsible and liable for any activity that occurs under your username. You are responsible for keeping your password secure.

3. Security
You are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account. You must immediately notify MTG of any unauthorized uses of your blog, your account, or any other breaches of security. MTG will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

4. Responsibility of Contributors
If you post information or material to the Services or otherwise make (or allow any third party to make) material available (any such material, “Content”), you are entirely responsible for the content of, and any harm resulting from, that Content or your conduct. That is the case regardless of what form the Content takes, which includes, but is not limited to text, photo, video, audio, or code. By using the Services, you represent and warrant that your Content and conduct do not violate these terms. By submitting Content to MTG for inclusion on a publically available Service, you grant MTG a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing, and promoting your content. This license allows MTG to make publicly-posted content available to third parties so that these third parties can distribute your content through their services. You also give other Service users permission to share your Content on other Services and to add their own Content to it (e.g. to re-post your Content), so long as they use only a portion of your post and they give you credit as the original author by linking back to your Content. If you delete Content, MTG will use reasonable efforts to remove it from the Services, but you acknowledge that caching or references to the Content may not be made immediately unavailable. Without limiting any of those representations or warranties, MTG has the right (though not the obligation) to, in MTG’s sole discretion, (i) reclaim your username due to prolonged inactivity, (ii) refuse or remove any content that, in MTG’s reasonable opinion, violates any MTG policy or is in any way no longer in use or harmful or objectionable, or (iii) terminate or deny access to and use of Services to any individual or entity for any reason. MTG will have no obligation to provide a refund of any amounts previously paid.

5. Responsibility of Visitors
MTG has not reviewed, and cannot review, all material posted to our Services, and cannot therefore be responsible for that material’s content, use, or effects. MTG does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful, or non-harmful. Our Services may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. Our Services may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. MTG disclaims any responsibility for any harm resulting from the use by customers or visitors of our Services, or from any downloading by those visitors of content there posted.

6. Content Posted on Other Websites
We have not reviewed, and cannot review, all material made available through the websites and webpages to which our Services link, and that link to our Services. MTG does not have any control over other applications and websites, and is not responsible for their content or its use. By linking to another website, MTG does not represent or imply that it endorses such website. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. MTG disclaims any responsibility for any harm resulting from your use of other websites and webpages.

7. Copyright Infringement and DMCA Policy
As MTG asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by a Service violates your copyright, you are encouraged to notify MTG. MTG will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. MTG will terminate a visitor’s access to and use of the Service if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of MTG or others. In the case of such termination, MTG will have no obligation to provide a refund of any amounts previously paid to MTG.

8. Intellectual Property
This Agreement does not transfer from MTG to you any MTG or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with MTG. MTG, mtgsf.com, the MTG logo, and all other trademarks, service marks, graphics and logos used in connection with mtgsf.com or our Services, are trademarks or registered trademarks of MTG. Other trademarks, service marks, graphics and logos used in connection with our Services may be the trademarks of other third parties. Your use of our Services grants you no right or license to reproduce or otherwise use any MTG or third-party trademarks.

9. Changes
We are constantly updating our Services, and that means sometimes we have to change the legal terms under which our Services are offered. If we make changes that are material, we will let you know by posting them conspicuously in the applicable Service before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect. If you disagree with our changes, then you should stop using our Services within the designated notice period. Your continued use of our Services will be subject to the new terms. However, any dispute that arose before the changes shall be governed by the Terms (including the binding individual arbitration clause) that were in place when the dispute arose.

10. Termination
MTG may terminate your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your Services account (if you have one), you may simply discontinue using our Services. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

11. Disclaimer of Warranties
Our Services are provided “as is.” MTG and its suppliers and partners hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither MTG nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.

12. Limitation of Liability
In no event will MTG, or its suppliers or partners, be liable with respect to any subject matter of this Agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to MTG under this agreement during the twelve (12) month period prior to the cause of action. MTG shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

13. General Representation and Warranty
You represent and warrant that (i) your use of our Services will be in strict accordance with the MTG Privacy Policy, with this Agreement, and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of our Services will not infringe or misappropriate the intellectual property rights of any third party.

14. US Economic Sanctions
You expressly represent and warrant that your use of our Services is not contrary to applicable U.S. Sanctions. Such use is prohibited, and MTG reserve the right to terminate accounts or access of those in the event of a breach of this condition.

15. Indemnification
You agree to indemnify and hold harmless MTG, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of our Services, including but not limited to your violation of this Agreement.

16. Translation
These Terms of Service were originally written in English (US). We may translate these terms into other languages. In the event of a conflict between a translated version of these Terms of Service and the English version, the English version will prevail.

17. Miscellaneous
This Agreement constitutes the entire agreement between MTG and you concerning the subject matter hereof, and may only be modified by a written amendment signed by an authorized executive of MTG, or by MTG posting a revised version. Except to the extent applicable law, if any provides otherwise to this Agreement, any access to or use of our Services will be governed by the laws of the state of California, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in San Mateo County, California. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. (“JAMS”) by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in San Mateo, California, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; MTG may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

Meeting Technology Group, Inc.

1900 S Norfolk St, Suite 350

San Mateo, CA 94403

Please direct concerns or questions regarding this policy to:
[email protected]

MEETING TECHNOLOGY GROUP, INC. - PRIVACY POLICY

Effective Date: Jan 20, 2017
Last Updated: Jan 20, 2017 

INTRODUCTION
Meeting Technology Group, Inc. (MTG) is committed to protecting your privacy. This Privacy Policy describes the information that we collect through Services that link to this Privacy Policy, how we manage that information, how we share it, and how we handle the content you place in our applications and online services. It also explains how you can access, limit, and update this information.

DEFINITIONS
Anonymized Data: Behavioral or Personal Data that has been altered to protect the identity of the provider.
Content: Information or data that you upload, submit, post, create, transmit, store or display in an MTG Service as described in this Privacy Policy.
Information: The data, content, and Information collected by us as described in this Privacy Policy.
Personal Information: Information that may be used to readily identify or contact you as an individual person, such as: name, email, phone number, photo, or postal address.
Services: MTG provided applications and websites, including but not limited to mtgsf.com, that display a link to this Privacy Policy. If an MTG hosted solution displays a link to a different privacy policy, then that other privacy policy shall apply.

PRIVACY POLICY APPLIES ONLY WHERE IT APPEARS
This Privacy Policy describes how MTG handles Personal Information collected through only the websites and applications where it appears (sometimes referred to collectively as our “website”) and Information transferred pursuant to the E.U.-U.S. Privacy Shield.
Meeting Technology Group, Inc. is an applications provider, information technology consulting firm, and professional services organization. We assist clients with using technology to plan, organize, and execute conventions, meetings, and special events. As such, MTG often collects Information under the direction of our customers and may have no direct relationship with the individuals whose personal data we process. This Privacy Policy applies only (1) to Personal Information collected through the Services where this policy appears, and (2) Personal Information transferred to MTG pursuant to the E.U.-U.S. Privacy Shield. This Privacy Policy may not apply to information collected through other channels.

YOUR CONSENT
Please review this Policy before using this website or mobile app. By using this website, you are consenting to the collection, use and disclosure of your Information as set forth in this Policy. If you do not agree to be bound by this Policy, you may not access or use this service.

PERSONAL INFORMATION COLLECTED

  • We collect contact Information. For example, we might collect your email address, name, phone numbers, mailing address, company name, and professional title or role.
  • We collect limited demographic Information. We may collect Information such as your gender and language preferences.
  • We collect event and meeting Information. We may collect your meeting preferences, daily event agenda, products purchased, or other Information you provide to us to fulfill a request or host a meeting.
  • We collect travel Information. This may include meal preferences, itinerary Information, loyalty account details, or passport data.
  • We collect Information you submit or post. For example, we collect feedback about content and services at events you attend through surveys. We also may record posts to social media streams to and from our Services.
  • We collect location data. We may collect your precise, real-time location using beacon technology, GPS, cell phone towers, Wi-Fi signals, and/or future technologies.
  • We collect other Information. If you use our website, we may collect Information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. We might look at how often you use an app and where you downloaded it. We collect this Information using the tracking tools described below and in compliance with applicable local law. To control those tools, please read the choices section below.

HOW INFORMATION IS COLLECTED
We collect Information that you give to us. For example, you might create or update your online profile.
We get Information about you from third parties:

  • We may collect Information from business partners and other platforms that help provide Services. For example, we may receive meeting data from an event registration provider. (2) We may also receive Information from persons acting on your behalf, for example if someone makes an event registration for you. If you are providing Information (including Personal Information) about someone else, you must have the authority to act for them and to consent to the collection and use of their Personal Information as described in this Privacy Policy. (3) We may also get Information from an analytics service, authentication provider, your company’s corporate network, or social media platforms (such as LinkedIn) and analytics providers.
    We’re permitted, we collect Information about you through analytics.
  • Cookies and Other Tracking Technologies: MTG and our Services partners use various technologies to collect Information, such as cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize Services and your experience; to allow you to access and use Services without re-entering your username or password; and to count visits and understand which areas and features of the Services are most popular. You can set your browser to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all Service features. MTG and our Service partners also collect Information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our Services or in emails that help us to deliver cookies, count visits, or determine if an email has been opened and acted upon.
    MTG and our Services partners may also use javascript, e-tags, and HTML5 local storage to collect Information about your online activities. Browsers include settings tools for controlling and removing javascript, e-tags, and HTML5 storage.
  • We use Google Analytics to collect analytics Information to help us improve our products and services. The analytics Information we collect may include Personal Information or sensitive Information that you chose to upload, submit, post, create, transmit, store or display in an MTG Service. Visit Google Analytics Opt-out Browser Add-on to prevent your Information from being sent to Google Analytics.
    We combine Information. For example, we may combine Information that we have collected offline with Information we collect online, to the extent covered by the transactional purpose or your consent. Or we may combine Information we get from a third party with Information we already have.

USE OF INFORMATION
We use Information as disclosed and described here, subject to any consent required by law:

  • We use Information to organize meetings and respond to your requests. For example, we will use your Information to provide the services you request, such as to fulfill a request to attend a meeting, send you a pre-arrival Information by email, organize your agenda, suggest experiences, send you a post-departure email, or ask you to participate in polls or surveys. Where legally permitted, we may use your Information to personalize your event experience. We might use your Information to respond to a question about attending the event.
  • We use Information to improve Services. We may use your Information to make our Services better. We might use your Information to customize your app, meeting, and website experiences. Where legally permitted, we may combine Information we get from you with Information about you we get from third parties.
  • We use Information to improve Services. We may use your Information to make our Services better. We might use your Information to customize your app, meeting, and website experiences. Where legally permitted, we may combine Information we get from you with Information about you we get from third parties.
  • We use Information to administer Services and for internal operations.
  • We use Information for security purposes. Where legally permitted, we may use your Information to protect our company, our customers, and our websites.
  • We use Information for marketing purposes. For example, we might email you Information about new services and special offers. We do not send third-party marketing offers. We obtain consents as required by law before marketing to you. To manage this, read the choices section below. We may also use push notifications on our mobile apps.
  • We use Information to communicate with you about your account or our relationship. We may contact you about your account or for feedback. We might also contact you about this Privacy Policy or our Site Usage Terms.
  • We use Information as otherwise disclosed or permitted by law.

SHARING INFORMATION

  • We will share your Information with data platforms and cloud providers that perform services on our behalf.  We share Information with companies that help us operate and support our Services. Some vendors may be located in a country other than where you live. We may also share Information with analytics and search engine providers who act on our behalf.
  • We will share Information if we think we must to comply with the law or to protect ourselves, our customers, or others. For example, we will share Information to respond to a court order or subpoena, or in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. We may share if we are investigating potential fraud.
  • We may share Information with a successor to all or part of our business. For example, if part of our business or assets are sold, we may disclose user Information as part of that transaction. You have certain choices about sharing and marketing practices.
Except as otherwise stated in this policy, we do not sell, trade, share or rent any Anonymized or Personal Data to third parties.

OPTING OUT

  • You can opt out of receiving our marketing emails. To stop receiving our promotional emails, you can click unsubscribe from any promotional message you receive from us. Even if you opt out of receiving marketing messages, we will send you transactional messages. These include responses to your questions.
  • You can disable location services. To avoid having us receive or use your precise, real-time location, do not opt-in to location services. If you did opt in and have changed your mind, you may opt out of location services through your device settings or by deleting the app.
  • You can control cookies and tracking tools. Use the settings available in your browser to limit and remove cookies and tracking tools.
  • You can limit our app services on your mobile devices. For example, you may turn off push notifications on your phone. The choices you make are device specific.

EU RESIDENTS
Information about European Union residents may be sent to the U.S., where it is processed in accordance with this Privacy Policy, the E.U.-U.S. Privacy Shield (in the case of EU residents). MTG complies with the E.U-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Information transferred from the European Union to the United States (please note that the Privacy Shield principles may not necessarily apply to the collection, use and retention of Personal Information from other countries).  MTG has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. The Federal Trade Commission shall have enforcement jurisdiction over MTG’s compliance with the Privacy Shield.  MTG may have potential liability in cases of onward transfer to third parties.  To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.

INQUIRIES AND ENFORCEMENT OF COMPLIANCE 
In compliance with the E.U.-U.S. Privacy Shield Principles, MTG commits to resolve complaints about our collection or use of your Personal Information.  European Union individuals with inquiries or complaints regarding our Privacy Shield policy should first contact MTG at the address provided below. MTG has further committed to refer unresolved Privacy Shield complaints to Judicial Arbitration and Mediation Services, Inc. (JAMS), an alternative dispute resolution provider located in the United States. If we do not resolve your complaint, and you have attempted to resolve the complaint using all off the options itemized in Annex I of the Privacy Shield, please contact or visit JAMS for more information or to file a complaint. The services of JAMS are provided at no cost to you. Judgment on the award rendered in any such arbitration may be entered in any court having jurisdiction. Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Please note that if you are not a European Union resident, then Privacy Shield requirements regarding the handling of complaints may not apply to you and Privacy Shield enforcement mechanisms may not be available to you.

CHILDREN
Services where this Privacy Policy is found are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can contact us at [email protected], or write to us at the address listed as the end of this Privacy Policy. Please mark your inquiries "COPPA Information Request." Parents in the United States, you can learn more about how to protect children's privacy on-line here.

SECURITY MEASURES
Where data is transferred over the Internet as part of a Service, the data is encrypted using industry standard SSL.
Although we take reasonable efforts to guard your Personal Information, no security system is impenetrable. We cannot guarantee that information during transmission through the Internet, while stored on our Services, or otherwise in our care, will be safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any incidentally-collected Personal Information you, or someone acting on your behalf, chose to store in Services are maintained at levels of protection to meet specific needs or obligations you may have relating to that Information.
We keep personal Information as necessary or relevant for the practices described in this Privacy Policy. We also keep Information as otherwise required by law. 

INFORMATION STORAGE
Information we collect from you may be transferred to, or stored at, a destination in the United States or another destination outside of United States. It may be processed by staff operating in these locations who work for us or one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. If you live outside of the United States, you understand and agree that we may transfer your Information to the United States. U.S. laws may not afford the same level or protection as those in your country. 

LINKS TO OTHER SITES
Services may include links to other websites whose privacy practices differ from ours. If you submit Personal Information to any of those sites, your Information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

CONTACT US
If you have any comments or questions about this Privacy Policy, or if you want to correct, update, reasonably access or delete your Information with us, please email: [email protected]
Or you may write to us at:
MTG
Attn: Privacy
1900 S Norfolk St, Suite 350
San Mateo, CA 94403

PRIVACY POLICY UPDATES
From time to time we may change our privacy policies. We will date and post an updated copy on our website. Please check our site periodically for updates. 

END OF PRIVACY POLICY

MEETING TECHNOLOGY GROUP, INC. - Customer Data Processing Addendum to address Global Data Protection Regulations

Effective Date: May 24, 2018
Last Updated: May 24, 2018 

This Customer Data Processing Addendum (“Addendum”) reflects the requirements of the European Data Protection Regulation (“GDPR”) as it comes into effect on May 25, 2018. Meeting Technology Group, Inc. ("MTG") is committed to providing products and services that meet or exceed GDPR requirements and this Addendum provides you with the necessary documentation of this readiness.

This Addendum is provided as an addition to the Terms of Use ("Agreement") between MTG and the Customer. All capitalized terms not defined in this Addendum shall have the meanings set forth in the Agreement. Customer agrees to this Addendum on behalf of itself and, to the extent required under Data Protection Laws, in the name and on behalf of its Authorized Affiliates (defined below).

The parties agree as follows:

DEFINITIONS

"Affiliate" means an entity that directly or indirectly Controls, is Controlled by or is under common Control with an entity.

“Authorized Affiliate” means any of Customer Affiliate(s) permitted to or otherwise receiving the benefit of the Services pursuant to the Agreement.

"Control" means an ownership, voting or similar interest representing fifty percent (50%) or more of the total interests then outstanding of the entity in question. The term "Controlled" shall be construed accordingly.

"Controller" means an entity that determines the purposes and means of the processing of Personal Data.

“Customer Data” means any data that MTG and/or its Affiliates processes on behalf of the Customer to provide Services under the Agreement.

"Data Protection Laws" means all data protection and privacy laws and regulations applicable to the processing of Personal Data under the Agreement, including, where applicable, EU Data Protection Law.

"EU Data Protection Law" means (i) prior to May 25, 2018, Directive 95/46/EC of the European Parliament and of the Council on the protection of individuals with regard to the processing of Personal Data and on the free movement of such data ("Directive") and on and after May 25, 2018, Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (General Data Protection Regulation) ("GDPR"); and (ii) Directive 2002/58/EC concerning the processing of Personal Data and the protection of privacy in the electronic communications sector and applicable national implementations of it (in each case, as may be amended, superseded or replaced).

"Personal Data" means any Customer Data relating to an identified or identifiable natural person to the extent that such information is protected as personal data under applicable Data Protection Law.

"Privacy Shield" means the EU-US Privacy Shield Framework, as administered by the U.S. Department of Commerce.

"Privacy Shield Principles" means the Privacy Shield Framework Principles (as supplemented by the Supplemental Principles) contained in Annex II to the European Commission Decision of 12 July 2016 pursuant to the Directive, details of which can be found at www.privacyshield.gov/eu-us-framework.

"Processor" means an entity that processes Personal Data on behalf of the Controller.

"Processing" has the meaning given to it in the GDPR and "process", "processes" and "processed" shall be interpreted accordingly.

"Security Incident" means any unauthorized or unlawful breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to Personal Data.

"Services" means any product or service provided by MTG to Customer pursuant to and as more particularly described in the Agreement.

"Sub-processor" means any Processor engaged by MTG or its Affiliates to assist in fulfilling its obligations with respect to providing the Services pursuant to the Agreement or this Addendum. Sub- processors may include third parties or any MTG Affiliate.

SCOPE AND APPLICABILITY OF THIS ADDENDUM

This Addendum applies where and only to the extent that MTG processes Personal Data on behalf of the Customer while providing the Services and such Personal Data is subject to Data Protection Laws of the European Union, the European Economic Area and/or their member states, Switzerland and/or the United Kingdom. The parties agree to comply with the terms and conditions in this Addendum in connection with such Personal Data.

Role of the Parties: As between MTG and Customer, Customer is the Controller of Personal Data and MTG shall process Personal Data only as a Processor on behalf of Customer. Nothing in the Agreement or this Addendum shall prevent MTG from using or sharing any data that MTG would otherwise collect and process independently of Customer's use of the Services.

Customer Obligations: Customer agrees that (i) it shall comply with its obligations as a Controller under Data Protection Laws in respect of its processing of Personal Data and any processing instructions it issues to MTG; and (ii) it has provided notice and obtained (or shall obtain) all consents and rights necessary under Data Protection Laws for MTG to process Personal Data and provide the Services pursuant to the Agreement and this Addendum.

MTG Processing of Personal Data: As a Processor, MTG shall process Personal Data only for the following purposes: (i) processing to perform the Services in accordance with the Agreement; (ii) processing to perform any steps necessary for the performance of the Agreement; and (iii) to comply with other reasonable instructions provided by Customer to the extent they are consistent with the terms of this Agreement and only in accordance with Customer’s documented lawful instructions. The parties agree that this Addendum and the Agreement set out the Customer’s complete and final instructions to MTG in relation to the processing of Personal Data processing outside the scope of these instructions (if any) shall require prior written agreement between Customer and MTG.

Nature of the Data: MTG handles Customer Data provided by Customer. Such Customer Data may contain special categories of data depending on how the Services are used by Customer. The Customer Data may be subject to the following process activities: (i) storage and other processing necessary to provide, maintain and improve the Services provided to Customer; (ii) to provide customer and technical support to Customer; and (iii) disclosures as required by law or otherwise set forth in the Agreement.

MTG Data: Notwithstanding anything to the contrary in the Agreement (including this Addendum), Customer acknowledges that MTG shall have a right to use and disclose data relating to and/or obtained in connection with the operation, support and/or use of the Services for its legitimate business purposes, such as billing, account management, technical support, product development and sales and marketing. To the extent any such data is considered personal data under Data Protection Laws, MTG is the Controller of such data and accordingly shall process such data in compliance with Data Protection Laws.

SUBPROCESSING

Authorized Sub-processors: Customer agrees that MTG may engage Sub-processors to process Personal Data on Customer's behalf. The Sub-processors currently engaged by MTG and authorized by Customer are listed in Annex A.

Sub-processor Obligations: MTG shall: (i) enter into a written agreement with the Sub- processor imposing data protection terms that require the Sub-processor to protect the Personal Data to the standard required by Data Protection Laws; and (ii) remain responsible for its compliance with the obligations of this Addendum and for any acts or omissions of the Sub-processor that cause MTG to breach any of its obligations under this Addendum.

Changes to Sub-processors: MTG shall provide Customer reasonable notice (for which email shall suffice) if it adds or removes Sub-processors.

Objection to Sub-processors: Customer may object in writing to MTG’s appointment of a new Sub-processor on reasonable grounds relating to data protection by notifying MTG promptly in writing within five (5) calendar days of receipt of MTG 's notice in accordance with Section 3.3. Such notice shall explain the reasonable grounds for the objection. In such event, the parties shall discuss such concerns in good faith with a view to achieving commercially reasonable resolution. If this is not possible, either party may terminate the applicable Services that cannot be provided by MTG without the use of the objected-to-new Sub-processor.

SECURITY

Security Measures: MTG shall implement and maintain appropriate technical and organizational security measures to protect Personal Data from Security Incidents and to preserve the security and confidentiality of the Personal Data, in accordance with MTG's security standards (available “Network Topography and Security Measures “).

Confidentiality of Processing: MTG shall ensure that any person who is authorized by MTG to process Personal Data (including its staff, agents and subcontractors) shall be under an appropriate obligation of confidentiality (whether a contractual or statutory duty).

Security Incident Response: Upon becoming aware of a Security Incident, MTG shall notify Customer without undue delay and shall provide timely information relating to the Security Incident as it becomes known or as is reasonably requested by Customer.

Updates to Security Measures: Customer acknowledges that the Security Measures are subject to technical progress and development and that MTG may update or modify the Security Measures from time to time provided that such updates and modifications do not result in the degradation of the overall security of the Services purchased by the Customer.

Security Reports and Audits: MTG shall maintain records of its security standards. Upon Customer's written request, MTG shall provide (on a confidential basis) copies of relevant documentation reasonably required by Customer to verify MTG's compliance with this Addendum. MTG shall further provide written responses (on a confidential basis) to all reasonable requests for information made by Customer, including responses to information security and audit questionnaires, that Customer (acting reasonably) considers necessary to confirm MTG's compliance with this Addendum, provided that Customer shall not exercise this right more than once per year.

INTERNATIONAL TRANSFERS

Processing Locations: MTG stores and processes EU Data (defined below) in data centers located in the United States. MTG shall implement appropriate safeguards to protect the Personal Data, wherever it is processed, in accordance with the requirements of Data Protection Laws.

Transfer Mechanism: Notwithstanding Section 6.1, to the extent MTG processes or transfers (directly or via onward transfer) Personal Data under this Addendum from the European Union, the European Economic Area and/or their member states and Switzerland ("EU Data") in or to countries which do not ensure an adequate level of data protection within the meaning of applicable Data Protection Laws of the foregoing territories, the parties agree that MTG shall be deemed to provide appropriate safeguards for such data by virtue of having certified its compliance with the Privacy Shield and MTG shall process such data in compliance with the Privacy Shield Principles. Customer hereby authorizes any transfer of EU Data to, or access to EU Data from, such destinations outside the EU subject to any of these measures having been taken.

RETURN OR DELETION OF DATA

Upon deactivation of the Services all Personal Data shall be deleted. However, this may not apply if MTG is required by applicable law to retain some or all of the Personal Data, or if Personal Data is archived on back-up systems. Back-up systems shall be securely isolated and protected from any further processing, except to the extent required by applicable law.

COOPERATION

To the extent that Customer is unable to independently respond to any requests from individuals or applicable data protection authorities relating to the processing of Personal Data under the Agreement, MTG shall provide reasonable cooperation to assist the Customer. Such assistance may incur a charge to Customer. If any individual request is made directly to MTG, MTG shall not respond to such communication directly without Customer's prior authorization, unless legally compelled to do so. If MTG is required to respond to such a request, MTG shall promptly notify Customer and provide it with a copy of the request unless legally prohibited from doing so.

To the extent MTG is required under Data Protection Law, MTG shall provide reasonably requested information regarding MTG's processing of Personal Data under the Agreement to enable the Customer to carry out data protection impact assessments or prior consultations with data protection authorities as required by law. Such assistance may incur a charge to Customer.

MISCELLANEOUS

This Addendum is a part of and incorporated into the Agreement so references to "Agreement" in the Agreement shall include this Addendum.

Except for the changes made by this Addendum, the Agreement remains unchanged and in full force and effect. If there is any conflict between this Addendum and the Agreement, this Addendum shall prevail to the extent of that conflict.

In no event shall any party limit its liability with respect to any individual's data protection rights under this Addendum or otherwise.

This Addendum shall be governed by and construed in accordance with governing law and jurisdiction provisions in the Agreement, unless required otherwise by Data Protection Laws.

Meeting Technology Group, Inc.

ANNEX A - LIST OF MTG SUB-PROCESSORS
(Provided on request)

MTG